Privacy Policy

Last updated: September 24, 2025

This Privacy Policy explains how Infragate, LLC (“we”, “us”, or “our”) collects, uses, and discloses your information when you use our services. It also describes your privacy rights and how the law protects you.
By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below. These definitions apply whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account - a unique profile created for you to access our Service.
Affiliate - any entity that controls, is controlled by, or is under common control with a party.
Company - refers to Infragate, LLC, located at 1207 Delaware Ave.
Cookies - small files placed on your device by a website to store browsing data.
Country - refers to Delaware, United States.
Device - any device capable of accessing the Service, such as a computer, mobile phone, or tablet.
Personal Data - any information related to an identified or identifiable individual.
Service - refers to the Website.
Service Provider - any third party processing data on behalf of the Company.
Third-Party Social Media Service - websites or networks that allow login or account creation (e.g., Google, Facebook).
Usage Data - automatically collected data about your interactions with the Service.
Website - refers to infragate.co and all its subdomains.
You - the individual or organization using the Service.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask for personally identifiable information, such as:

Email address
First and last name
Usage Data

Usage Data

Usage Data is collected automatically and may include:

IP address, browser type, and version
Pages visited, visit time, and duration
Device identifiers and diagnostic data

When using a mobile device, this may include mobile model, OS, IP, and browser type.

If you sign up through platforms like Google, Facebook, Instagram, Twitter, or LinkedIn, we may collect profile data (name, email, activities, etc.) as permitted by your account settings.

3. Tracking Technologies and Cookies

We use cookies and similar technologies (beacons, tags, scripts) to analyze and improve our Service.

Types of Cookies

Essential Cookies - required for Service functionality and authentication.
Notice Acceptance Cookies - store cookie consent preferences.
Functionality Cookies - remember settings like language and login details.

You can configure your browser to refuse cookies, but some features may not function properly.
Learn more at Free Privacy Policy – What Are Cookies?.

4. Use of Your Personal Data

We may use Personal Data to:

Provide and maintain our Service
Manage your Account and access rights
Fulfill contracts or transactions
Communicate via email, SMS, or notifications
Send updates and promotions (if you haven’t opted out)
Respond to requests or inquiries
Support business transfers such as mergers or acquisitions
Analyze performance and improve services

We may share your data:

With Service Providers for analytics or communication
With Affiliates and business partners under similar privacy standards
In business transfers or mergers
With your consent for specific uses

5. Retention of Your Data

We retain Personal Data only as long as necessary to:

Comply with legal obligations
Resolve disputes
Enforce agreements

Usage Data is typically retained for shorter periods unless needed for security or legal purposes.

6. Transfer of Your Data

Your data may be processed outside your country. By submitting information, you consent to such transfers.
We take reasonable steps to ensure your information remains secure and protected during transfer.

7. Deleting Your Personal Data

You can:

Delete information from within your account settings
Contact us to request deletion or correction of your data

We may retain limited information if required by law.

8. Disclosure of Your Personal Data

Business Transactions

In the event of a merger, acquisition, or sale, your data may be transferred. You will be notified before any change in policy applies.

Law Enforcement

We may disclose data if required by law or public authorities.

Legal Obligations

We may disclose data to:

Comply with laws
Protect company property and rights
Prevent wrongdoing or fraud
Ensure user or public safety
Defend against legal liability

9. Security of Your Personal Data

Infragate is designed with security as a fundamental priority. We implement robust measures to protect your data throughout its lifecycle. Customer data submitted through the platform is never retained, logged, or monitored by our systems.

Operational logs generated by your instances (both serverless and provisioned) are retained for a 14-day period to provide essential monitoring and observability capabilities. Any custom logging implemented through user-defined functions remains your responsibility.

All data transmissions, including data sources, server definitions, and tool configurations, are secured using encrypted channels and stored with server-side encryption. Access controls are governed by strict IAM policies based on the principle of least privilege.

While we use commercially reasonable measures to protect your data, no method of transmission or storage is 100% secure.

10. Children’s Privacy

We do not knowingly collect data from anyone under 13.
If you believe your child provided us with Personal Data, please contact us to remove it.

11. Links to Other Websites

Our Service may include links to external sites not operated by us.
We are not responsible for their privacy practices. Please review their policies individually.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
We will notify you via email or a prominent notice on our Website before changes take effect.
Please review this page regularly for updates.

13. Contact Us

If you have any questions about this Privacy Policy, contact us:

📧 Email: support@infragate.co
🌐 Website: https://infragate.co/contact